About This Privacy Policy

This Privacy Policy applies to all information collected through fruttibarvapes.com — including when you browse our website, create an account, place an order, contact our support team, or sign up for our email newsletter.

fruttibarvapes.com is an independent, authorized third-party retailer for Frutti Bar vape products in the United States. As the operator of this website and the entity that processes your orders, we are responsible for the collection and handling of your personal data.

By using fruttibarvapes.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website.

What Information We Collect

We collect two types of information — information you provide to us directly, and information collected automatically when you use our website.

Information You Provide to Us

Information Collected Automatically

When you visit fruttibarvapes.com, certain information is collected automatically through cookies and similar tracking technologies:

• Device information — browser type, operating system, device type
• IP address — used to determine your approximate location and ensure we comply with regional shipping restrictions
• Browsing behavior — pages visited, time spent on pages, links clicked, and products viewed
• Referral source — how you found our website (search engine, direct link, social media, etc.)
• Session data — shopping cart contents, login status, and site preferences

How We Use Your Information

We use the information we collect for the following purposes only:

To Process and Fulfill Your Orders

Your name, shipping address, email, and payment information are used to process your purchase, arrange delivery, and send you order confirmation and shipping notifications. This is the primary reason we collect personal data.

To Verify Your Age

As a retailer of nicotine products, we are legally required to verify that all customers are 21 years of age or older. We use the information you provide at checkout — combined with third-party age verification tools — to fulfil this legal obligation.

To Comply With the PACT Act

Under the Prevent All Cigarette Trafficking (PACT) Act, we are required by federal law to maintain records of all sales of electronic nicotine delivery systems (ENDS). This includes purchaser information, delivery address, and transaction details. These records are retained as required by law.

To Provide Customer Support

When you contact our support team, we use your information to identify your order, investigate your issue, and provide a resolution. Support communications may be retained for quality assurance purposes.

To Send Order and Account Communications

We use your email address to send transactional emails — order confirmations, shipping notifications, tracking updates, and account-related messages. These communications are necessary for the fulfilment of your order and cannot be opted out of while your order is active.

To Send Marketing Communications (With Your Consent)

If you opt in to our email newsletter or marketing communications, we may use your email to send promotional offers, new product announcements, and flavor updates. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

To Improve Our Website and Services

Automatically collected browsing data helps us understand how customers use our website, which products are most popular, and where we can improve the shopping experience. This data is analyzed in aggregate and is not used to personally identify individual users.

To Enforce Our Policies and Comply With Laws

We may use your information to detect and prevent fraud, enforce our Terms & Conditions and Age Policy, and comply with any applicable federal, state, or local laws and regulations.

Third Parties We Share Data With

We share your personal information only with trusted third-party service providers who are necessary for operating our business. We do not share data for advertising or marketing purposes beyond what is described below.

Cookies and Tracking Technologies

fruttibarvapes.com uses cookies and similar tracking technologies to operate our website, remember your preferences, and analyze how our site is used. Here is a breakdown of the types of cookies we use:

How to Control Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies that have already been set
• Block cookies from specific or all websites

Please note that disabling essential cookies may prevent some features of fruttibarvapes.com from functioning correctly, including the shopping cart and checkout process.

How We Protect Your Data

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

SSL Encryption

All data transmitted between your browser and fruttibarvapes.com is encrypted using SSL (Secure Socket Layer) technology. You can confirm this by the padlock icon in your browser's address bar and the "https://" prefix in our website URL.

PCI-Compliant Payment Processing

We do not store your full payment card details on our servers. All payment processing is handled by PCI DSS-compliant third-party processors. Your card information is encrypted and handled according to the highest industry security standards.

Secure Account Access

Your account is protected by a password of your choosing. We recommend using a strong, unique password and not sharing your account credentials with anyone. We will never ask for your password via email.

Data Breach Response

In the unlikely event of a data breach that may affect your personal information, we will notify affected users as required by applicable law and take immediate steps to contain and address the breach.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect and honor these rights to the fullest extent required by applicable law.

• 👁️

  Right to Access

  You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe upon verified request.

• ✏️

  Right to Correction

  If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most information directly through your account settings.

• 🗑️

  Right to Deletion

  You may request that we delete your personal information. Please note that certain data must be retained to comply with our legal obligations — including PACT Act records — and cannot be deleted upon request.

• 🚫

  Right to Opt Out of Marketing

  You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email. Note that transactional order emails cannot be opted out of while your order is active.

• 📤

  Right to Data Portability

  Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

• ⛔

  Right to Restrict Processing

  In certain circumstances, you may have the right to request that we restrict the processing of your personal information while a dispute is being resolved.

To exercise any of these rights, please contact us at support@fruttibarvapes.com. We will respond to all verified requests within 30 days.

Privacy of Minors — Under 21 Policy

fruttibarvapes.com does not knowingly collect personal information from anyone under the age of 21. Our website is intended exclusively for adults aged 21 and over, and we enforce this through age verification at checkout and adult signature upon delivery.

If we become aware that we have inadvertently collected personal information from a person under 21, we will immediately delete that information from our records and cancel any associated order.

If you are a parent or guardian and believe your child has provided personal information to fruttibarvapes.com, please contact us immediately at support@fruttibarvapes.com and we will take prompt action.

How Long We Keep Your Data

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.

• Order and transaction records — retained for a minimum of 7 years to comply with PACT Act requirements and standard business accounting practices
• Account information — retained for as long as your account is active. If you close your account, your data will be deleted within 90 days, except where retention is legally required
• Customer support communications — retained for up to 2 years for quality assurance and dispute resolution purposes
• Marketing data — retained until you unsubscribe, after which your email will be moved to our suppression list to prevent future contact
• Age verification data — retained as required by applicable federal and state law

Links to Third-Party Websites

fruttibarvapes.com may contain links to third-party websites — such as carrier tracking pages, payment portals, or social media platforms. These sites have their own privacy policies, which we have no control over and are not responsible for.

We encourage you to review the privacy policy of any third-party website you visit through a link on our site. Our Privacy Policy applies only to information collected through fruttibarvapes.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we use. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes, we may notify you directly by email. Your continued use of fruttibarvapes.com after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our team: